Question 1

Where are the medications shipped from?

Accepted Answer

US-based Compounding pharmacies: comply with the FDA regulations outlined in Section 503A in the Food, Drug, and Cosmetic Act of 1938 in order to operate.

Question 2

Is shipping included in pricing?

Accepted Answer

Medication pricing includes consultation, medication, supplies and shipping costs.

Question 3

What is your refund policy?

Accepted Answer

Prescription medications ordered are patient-specific and non-refundable.

Question 4

Is insurance accepted?

Accepted Answer

Insurance is not accepted.

Question 5

Are HSA or FSA cards accepted?

Accepted Answer

Yes, Revitalize Rx accepts HSA/FSA cards

Question 6

Is my information protected?

Accepted Answer

Yes, Revitalize Rx utilizes a HIPAA compliant platform to collect patient information and communicate with patients. (Practice Better)

Question 7

How do I request a refill?

Accepted Answer

Login to your patient portal, and message your provider. If you have not activated your account, please look out for the activation email which is sent after completing an intake form.

https://revitalizerx.practicebetter.io/#/signin

Rx

Revitalize

Frequently asked questions